A pair of solid-color silk-like pillowcase pillowcase and envelope pillow (green)
A pair of solid-color silk-like pillowcase pillowcase and envelope pillow (green)
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SKU:V1192-DRO-0013
Low stock: 50 left
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This pair of silk-like pillowcases blends luxurious texture with practical envelope design, ideal for upgrading your bedding with a sleek, soft touch.Luxurious Silk-Like FabricCrafted from smooth, shiny silk-like material (green solid color), it feels soft against skin—adding a premium, elegant vibe to your bed while reducing friction on hair and skin.Convenient Envelope ClosureFeatures an envelope-style opening (no zippers) for easy insertion/removal of pillows, keeping the pillow securely inside while maintaining a clean, seamless look.Perfect Size Versatile UseMeasures 20×29 inches (50.8×73.66cm), fitting standard pillows. Suitable for bedrooms, guest rooms, or as a stylish bedding upgrade.Material: Silk-like fabricColor: GreenSize: 20×29 inches (50.8×73.66cm) (pair)
Returns, Refunds, and Replacements
Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.
Delivery Timeframe
Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:
For customers in Victoria, approximately 7-10 working days;
For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days;
For customers in WA, NT, and TAS, approximately 9-12 working days.
Warranty
Warranty
At Mershine, we stand behind our products. Most products come with a 12-month warranty unless otherwise stated on the product listing. Some products may be eligible for an extended warranty, so please check the specific product details to confirm.
Please note: Our warranty covers manufacturer defects and does not cover damage caused by user misuse or issues during delivery.
How to initiate a warranty claim
If you experience an issue with your product, please follow the steps below to submit a warranty claim:
Contact Customer Service and provide the following details.
· Order ID
· Description of the issue
· Images/Videos: Show any visible defects or faults. Please use the recommended file size and format for best visibility.
Our team will evaluate your claim and respond promptly. If you have any questions, please contact Mershine[customer-service@mershine.com] Customer Service and provide your order ID for reference.
Shipping & Return
Shipping & Return
Returns Policy
We offer a 30-day return policy. This means you have 30 calendar days from the date you receive your item to submit a return request.To be eligible for a return, your item must be in the original condition as delivered, unopened and unused, with all original tags attached and in its original packaging. You will also need to provide your receipt or valid proof of purchase.
To initiate a return, please contact us at customer-service@mershine.com. Once your return request is approved, we will send you a pre-paid return shipping label together with detailed instructions on how and where to send your parcel.Any items returned without a prior authorised return request will not be accepted.
Shipping
Free standard shipping is provided on all our products. Additional delivery surcharges may apply for remote and regional Australian areas.We aim to dispatch all orders within 1 business day once full payment is confirmed.If you wish to cancel your order after your item has already been dispatched, please be aware that original shipping costs may not be refunded. Extra delivery charges may also apply for redelivery or delivery address change requests.
